ÉLEVATE Conversion Studio (“ÉLEVATE,” “we,” “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose and safeguard personal information when you visit elevateconversionstudio.com, submit an application, contact us or purchase services.
Information we collect
We may collect your name, business name, business contact details, website or social-media profile, application responses, communications, project materials, billing details and transaction records. Payment-card information is processed by Stripe and is not stored directly by ÉLEVATE.
Why we collect it
We use personal information to assess fit, respond to inquiries, provide and improve services, manage contracts and payments, maintain business records, prevent misuse and comply with legal obligations. We do not sell personal information.
Consent and legal requirements
We collect, use and disclose personal information with consent or as otherwise permitted or required by applicable law. You may withdraw consent to optional uses, subject to legal or contractual restrictions and reasonable notice.
Service providers and disclosures
We may share limited information with service providers that support hosting, email, forms, file storage, analytics and payment processing, including Stripe. Providers may process information outside Québec or Canada, where it may be subject to local laws. We may also disclose information where legally required, to protect rights and security, or in connection with a business transaction.
Retention and safeguards
We retain information only as long as reasonably necessary for the purposes described, contractual and tax records, dispute resolution and legal obligations. We use administrative, technical and physical safeguards appropriate to the sensitivity of the information. No transmission or storage system can be guaranteed completely secure.
Cookies and analytics
We may use essential technologies required to operate the site and limited analytics to understand site use. If non-essential cookies are introduced, we will provide any notice and choice required by applicable law.
Your rights
Subject to applicable law, you may request access to or correction of personal information we hold, ask questions about our practices, or make a privacy complaint. We may need to verify your identity before responding.
Privacy contact
The person responsible for privacy at ÉLEVATE Conversion Studio can be reached at hello@elevateconversionstudio.com. Please use “Privacy request” in the subject line.
Changes
We may update this policy as our practices or legal requirements change. The effective date above identifies the latest version.